Let's talk.
Whether you're a buyer, a seller, a partner, or the press — our team is ready to help. Pick a channel below or send us a message.
Reach us directly
Choose the channel that fits your need.
General email
hello@market360.shop
Replies within a few hours
In-app support chat
Open the app → Help
Real humans · 24/7
Sales & partnerships
partners@market360.shop
Stores, integrations, deals
Press & media
press@market360.shop
We respond within 1 business day
On the web
market360.shop
Sierra Leone
Support hours
Mon – Sun · 24 hours
Always-on chat for urgent issues
Sales hours
Mon – Fri · 9:00 – 18:00 GMT
Schedule a call with our partnerships team
Office
Freetown, Sierra Leone
By appointment only
Quick answers
How long does it take to get a response?+
Our average response time is under 2 hours during business hours, and under 12 hours overnight.
Can I get help with an order through this form?+
Yes — but the fastest way is to open the Market360 app and use Help → Chat. Our team has full order context there.
I want to integrate with Market360. Who do I email?+
Reach out to partners@market360.shop with a quick summary and we'll route you to the right person.
Do you have a phone number?+
For urgent buyer/seller issues, the in-app chat is staffed 24/7. We don't run a public phone line yet.